FAQ

Frequently Asked Questions

Why should I hire a document consultant?

Hiring a document consultant, or editor, is an important step in the writing process. Many times, as we continually read our own work and become more familiar with the text, we commonly miss mistakes, such as spelling and grammatical errors. Additionally, we know what we meant to say and as we are reading we fill in any blanks because we are familiar with the document. Hiring a document consultant provides a second set of eyes to see the commonly missed mistakes, but also to make sure the document is comprehendible.


How will you edit my document?

Documents will mainly be edited for content, clarity, continuity, syntax, and readability, since these are the most important components of a paper. The consultant will also check your paper for spelling and grammatical errors. Additionally, we prefer documents to be sent to us in a Word Doc format, since we do most of our work in the track changes function.


How long will it take for you to finish my document?

If you navigate to the Services page on our website, on the side there is a graph which shows turnaround time. That should give you a rough idea of how long it will take for us to finish your document. We also offer rush services if it is a document that needs to be finished quickly. There is an additional charge for rush services, but those will be discussed with you by your consultant during the price quote process.


When and how do I pay for my document service?

Once the quote has been accepted by the client, a 50% deposit of the initial quote will be made before the consultant will begin work on the document. Once the deposit has cleared, your consultant will begin editing the document you provided.
We will work together on your document – whatever type it is – until you’re happy with the final project. Once we come to agreement, an invoice for the remainder due will be sent. Payment is expected within five business days, and can be made through PayPal. We do accept money orders through the mail. Please note that we do not accept personal check payments.
After your service, a review or testimonial for my website would be greatly appreciated!


How it works

1) Clients will contact me to submit an inquiry for the document.
2) Clients will receive a quote from for the scope of work and price.
3) Once the client approves the quote, a deposit for the anticipated project cost will be invoiced.
4) Once the deposit is received, I will begin working the document.
5) The client will receive the edited document.
6) The client and I will come to an agreement on the finality of the project. If more work needs to be done, there could be another negotiation on price and scope of project.
7) The client pays the consultant for balance of the price for the work done. All payments must be submitted within five days. Payments can be made by credit card, PayPal, or money order.


Is the editing all done through email?

In most cases, all of the editing is done through email. If you need, and are local, we are available for face-to-face consultations. Consultations over Zoom can also be arranged.


My document type isn’t listed on your site. Can you still edit it?

Yes. The lists on the website are example documents. These are the most commonly edited documents we receive, but we are able to edit documents of any type.


How do I find out how much my project will cost?

If you navigate to the Contact page of the website, there is a form to fill out there. Please put the details of your document, including document type, document length, and any necessary turnaround time. A consultant will price your document and get back to you with a quote. Once the quote is approved, the work will begin on your document.


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